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Round-the-clock claims support

At Arrowhead we care about our customers - we are here for you before AND after you buy a policy. Receive immediate support in times of emergencies from highly trained and responsive support managers. Say goodbye to long queues and tedious forms. You can always rely on us for a prompt response and compassionate assistance.

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Why Choose Us?

Guidance Through Effective Claims Management by Industry Experts

Arrowhead strives to execute an effective claims management process ensuring timely settlement of claims and valuable services to our clients. Prioritising their time, we as an insurance intermediary make certain there is no communication gap during information sharing. We primarily focus on:

Unbeatable Service

Our unmatched client servicing experience has enabled us to secure 90% of client retention. We vouch for the trustworthiness of our management team, thus, always keeping every requirement of our clients on top priority.

Effective Data Storage

We have maintained a robust system for securing the data of our clients and use our own software system for efficient claim management. While we do not directly settle claims, our system helps us collaborate seamlessly with insurers, ensuring a smooth and timely processing of claims, and meeting every need promptly.

Allocation of Best Resources

At Arrowhead, we identify the industry’s best talents and hire their service to stay at the top of advisory offerings. From appointing the best system support team to the finest financial advisors we ensure smooth functioning of claims processing.

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FAQ

Frequently Asked Questionss

Arrowhead understands that claim management is a vital process that helps individuals and businesses recover from setbacks. Considering the intricacies involved in this management process, we have listed down a few frequently asked questions for our website visitors:

The exact timeframe for a claim varies depending on the type of insurance and the type of claims. Moreover, based on the policy terms, it is recommended that claims be filed as soon as the incidents occur.

Based on the nature of the claims and type of insurance, it is required to submit accurate details of the incident including date, time, location, and level of loss. By presenting the supporting documents, you can help us process the claim immediately.

In case of claim denial, it is pivotal to review the denial letter carefully and understand the causes of denial. However, we can also get in touch with our customer service team as our team will be able to guide you through the process seamlessly.

The deductible is the amount that an insured person agrees to pay from their pocket before the insurance coverage applies.

Generally, the time taken for claim settlement depends on the nature of the claims and the terms and conditions of the policy. Based on the complexity of the claims, some settlements may take longer than others. However, we take an extra step in ensuring to offer financial support immediately during the time of need.

How to make a health-related claim on a reimbursement basis yourself?

The claim form is often divided into two parts, to fill out Part A and the hospital personnel fill out.

The claim form is often divided into two parts. You’ll have to fill out Part A and the hospital personnel will fill out part.

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